Shipping Policy
We currently ship to addresses within the United States.
Free Shipping: Enjoy free shipping on all orders over $57 within the continental U.S.
Standard Shipping: A flat rate of $7 applies to orders under $57.
Order Processing
Processing Time: Orders are processed and shipped within 1-3 business days (Monday-Friday, excluding holidays).
Daily Cut-off: Orders placed before 5:00 PM EST on a business day are processed the same day. Orders placed after this time will be processed the next business day.
Delivery Timeline & Tracking
Estimated Delivery: 3-9 business days.
Total Timeline: From the date you order, please allow 4-12 business days for your package to arrive.
Tracking: Once your order ships, you'll receive a confirmation email with a tracking number and link to follow your package's journey.
Important Notes
Address Accuracy: Please double-check your shipping address at checkout. We are not responsible for delays or losses due to incorrect addresses provided by the customer.
Potential Delays: While we strive for timely delivery, events like severe weather, carrier delays, or peak seasons may occasionally extend the estimated delivery time, and are beyond our control.
Taxes: We do not charge any taxes or fees on goods. All prices displayed on our website are final prices.
For any shipping-related questions, please contact our customer service team at service@wannawou.com.